Electricity North West is the distribution network operator for the North West of England and we supply electricity to more than 5 million customers across the North West. As a distribution network operator, we are responsible for the safe and reliable delivery of electricity to homes and businesses within our area. To help achieve this, we rely on a range of flexible services that allow us to manage the electricity network more efficiently and effectively. In this blog post, Lois Clark, DSO commercial lead at Electricity North West, will discuss the flexible services tender process and how interested parties can get involved.